Q: Oops, I’m having a second thought, any chance I can cancel the order?
A: While we’d love to offer free cancellation, every item from us is made to order, thus unable to be canceled. Send us an email to firstname.lastname@example.org on any questions you have in mind before placing an order would be a good move!
Q: Can’t wait to find my order in the mail! Any ETA on delivery?
A: It usually won’t take any longer than 3 weeks, but it depends on the destination and selected shipping methods.
Q: Excuse me, I have a question, anyone can help me here?
A: Ask us anything with this email address email@example.com with your order number. Our professional CS team can tell you everything about your order and delivery.